Shipping policy
- At Kraft Vista, we prioritize customer convenience in our shipping process. Our manufacturing lead times typically range from 2-4 working days from the order date. In rare cases, some orders may take up to 3-4 additional days. Once dispatched, delivery usually takes 3-7 days, depending on the suburb pin codes.
- All our products are delivered via Australia Post, ensuring that each shipment is fully insured and reliable. We pride ourselves on offering competitive shipping rates, often lower than other companies.We offer Free Shipping within Australia on orders over $75.
- For multiple products purchased in a single transaction, we will ship all items together in one shipment. (In case of a single shipment, the delivery date would be on the date when all the products are ready to ship).
- If you are not available to receive your parcel at the time of delivery, the courier company will leave it in a safe place near your door.
- While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances on the part of the courier company or if the customer is unavailable at the time of delivery.